1. General Policy
Buyers may request returns within 5 days of delivery.
Products must be unused, undamaged, and in original packaging.
2. Non-Returnable Items
Personalized or custom-made crafts.
Digital/downloadable products.
3. Refunds
Refunds are processed within 3–5 business days after returned items are received.
Original shipping costs are non-refundable unless the item was defective or incorrect.
4. Seller-Specific Policies
Some sellers may have their own return/refund terms. These must comply with FCCPC (Nigeria) and international consumer protection standards where applicable.
5. International Buyers
EU/UK buyers retain statutory “cooling-off” rights under consumer law.
Refund timelines may vary depending on payment method and country.
Address
22 Uyo Road, Ikot Ekpene, Akwa Ibom State, Nigeria
Phone
+234 903 579 6982
Become A Seller Apply Now
Address
22 Uyo Road, Ikot Ekpene, Akwa Ibom State, Nigeria
Phone
+234 903 579 6982
Become A Seller Apply Now
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