Return Policy Page

1. General Policy

Buyers may request returns within 5 days of delivery.

Products must be unused, undamaged, and in original packaging.


2. Non-Returnable Items

Personalized or custom-made crafts.

Digital/downloadable products.


3. Refunds

Refunds are processed within 3–5 business days after returned items are received.

Original shipping costs are non-refundable unless the item was defective or incorrect.


4. Seller-Specific Policies

Some sellers may have their own return/refund terms. These must comply with FCCPC (Nigeria) and international consumer protection standards where applicable.


5. International Buyers

EU/UK buyers retain statutory “cooling-off” rights under consumer law.

Refund timelines may vary depending on payment method and country.

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