1. Support Channels
Email: support@imperiumcrafts.com
WhatsApp Messenger: +2349035796982
Hours: Always available 24/7
2. Response Times
Standard response within 1-3 hours.
Complex cases may take longer depending on seller/buyer cooperation.
3. Dispute Resolution
Buyers must contact sellers first.
If unresolved, ImperiumCrafts may step in to mediate.
Our decision is final for disputes within the platform, subject to applicable consumer protection laws.
4. Seller Obligations
Sellers must respond to customer queries within 12 hours.
Repeated non-compliance may lead to account suspension or removal.
Address
22 Uyo Road, Ikot Ekpene, Akwa Ibom State, Nigeria
Phone
+234 903 579 6982
Become A Seller Apply Now
Address
22 Uyo Road, Ikot Ekpene, Akwa Ibom State, Nigeria
Phone
+234 903 579 6982
Become A Seller Apply Now
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